SideMate (hereinafter referred to as the "Company") values your personal information.
We establish this Privacy Policy in accordance with the Personal Information Protection Act to protect your privacy and handle any related issues smoothly.

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The Company processes personal information for the following purposes. We will not use it for any other reasons without your prior consent.

1. Service Delivery & Matching: Analyzing profiles for group matching, booking venues, and sending notification messages.
2. Customer Management: Identifying users, sending notices, and handling complaints.
3. Marketing & Advertising (Optional): Providing information about new services and events.

The Company collects the minimum information necessary to provide the service.

1. Required Items: Name, age, gender, hobbies, KakaoTalk ID (or contact information), current residence, nationality, and language(s) spoken.
2. Payment Information: Payment records and approval numbers. (Sensitive data like card numbers are handled directly by the PG company; SideMate does not store them.)
3. Automatically Collected Items: Service usage records, access logs, cookies, and IP addresses.

1. The Company processes and stores personal information within the period agreed upon by the user at the time of collection or as required by law.

2. The retention periods are as follows:
- Service Application & Matching Info: Up to 1 year after the meetup ends.
- Records on Contracts or Withdrawal: 5 years.
- Records on Payments and Supply of Goods: 5 years.
- Records on Customer Complaints or Disputes: 3 years.

The Company only provides personal information to third parties with your consent or as required by law.

• Recipient: Offline venues (Restaurants/Cafes, etc.)
• Purpose: Booking confirmation and identity verification.
• Items Provided: Name, reservation time.

Users can request to read, correct, delete, or stop the processing of their personal information at any time.
You can exercise these rights via email, and the Company will take action without delay.

1. The Company will destroy personal information immediately when it is no longer needed (e.g., after the retention period or fulfillment of purpose).
2. Electronic files are deleted permanently, and paper documents are shredded or incinerated.

The Company takes the following steps to ensure safety:

1. Administrative: Establishing internal management plans and regular staff training.
2. Technical: Managing access rights to systems and installing security programs against hacking.

The Company has designated a Data Protection Officer to handle complaints and protect your information.

Name: Park Cheol-han
Contact: dagakofficial01@gmail.com